Yet another blonde doll

So after seeing some messages from the American Girl company the other day, I wrote the following in my LJ, and then copied it into their "Contact Us" page:

"American Girl
is apparently about to introduce a new historical character -- Maryellen
Larkin, from the 1950s. We'll see if she does better than Marie-Grace
and Cecile. I wish they'd do a Puritan girl, but I suppose there
wouldn't be enough dress options to keep the marketing people happy, and
they seem to be staying in the post-Revolutionary period with the one
exception of Kaya, the only Native Amarican character. And they really
need more characters of color, especially since discontinuing the Best
Friends dolls got rid of the only Asian American. The Girls of the Year
have been consistently Caucasian, and the historical line has one Native
American, one Latina, one African American, two white brunettes (one of
whom is Jewish), and now FOUR blondes. Seriously, guys? How about a
mid-19th c. Chinese immigrant? A Trail of Tears Cherokee, or a
colonial-era Iroquois? A 1960s African American, or even a girl of mixed
race? How about a girl of any race on the Oregon Trail? A child of Scots
and/or Irish immigrants living in an Appalacian mining town? How about a
Girl of the Year with same-sex parents? Okay, I get that the last one
would risk pissing off too many customers, but surely the rest are
reasonable.

"Oh, and bring back Felicity. She was awesome."

Sincerely
yours,
Samantha Pendleton (an adult collector of AG dolls)"

They replied:

"Dear Ms. Pendleton,

We appreciate your thoughtful suggestions; however, we do not accept
specific ideas or designs submitted by anyone outside of our company.
All of our items are conceived and designed by an in-house design and
development team.  In addition, all new products and ideas are kept a
secret until the items are actually available for purchase.

Again, thank you for writing.  We like to receive both compliments and
concerns from our customers, as that is the only way we know what
interests you, what products you would like to see developed, or how we
may improve our products or service.  We value your comments and
appreciate the time you took to share them with us.

Sincerely,

American Girl Customer Service"

Frankly, to me that reads a lot like boilerplate which translated means "We're not going to listen to your ideas."  I'm disappointed, but I guess not really surprised.